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Self-Service Agile Team Implementation

Project type

Process Implementation

Date

2022

Location

Remote

Challenge

The design team was taking requests for product launches, marketing needs and ad-hoc requests at random times, missing requirements and having challenges with resources and deadlines. The team had just started using a project management software (Jira).

Approach

- Created intake process using Zapier forms that integrated to the Jira board. Rolled out company-wide.
- Optimized and automated Jira processes for enhanced efficiencies which included automated progress updates
- Guided leads through agile adoption, sprint planning and best practices
- Developed training, process and best practice guides for all teams

Impact

- Results: Increased delivery by 40%, organized approach for cross-functional projects, a self-sufficient agile focused team with 100% adoption
- Business Value: Empowered teams to operate more autonomously while maintaining alignment.

Established a framework for teams to manage workflows efficiently.

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