Scaling smarter, leading better

I bring ambitious ideas to life with structure, clarity and just the right amount of chaos-taming charm. As a Senior Program and Project Manager with 14+ years of experience, I thrive in fast-moving environments where transformation isn’t a buzzword- it’s the baseline. I lead complex, cross-functional initiatives from the middle and the margins, turning fractured processes into smooth systems and aligning teams around a common goal. Whether rolling out Agile in a resistant creative org or scaling operations across 150+ acquisitions, I deliver impact that lasts because the work is built to last.

What sets me apart isn’t just what I lead- it’s how. I build trust through transparency, momentum through collaboration and results through repeatable frameworks that empower people to do their best work. I coach teams through ambiguity, create clarity where there’s noise and always keep people at the center of the process. Great programs don’t happen by accident, they happen when you combine empathy, execution and a whole lot of intent.

certified delivery pro.

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High School Diploma

Bayfield High School 2002

Maintained a high GPA and was actively involved in extracurricular activities.

Participated in cultural activities and presenting at Indigenous conferences on topics from natural medicine to youth leadership.

Google Project Management Certification

Coursera | 2023

Earned certificate by completing six courses in Project Management demonstrating competency in initiating, planning and running both traditional and agile projects.

Kentico Xperience 13

Kentico | 2024

A Kentico Certified Marketer is a business professional who is ready to design, set, run, and analyze digital marketing activities using Kentico's built-in features while following recommended practices.

Google AI Essentials

Coursera | 2025

Earned certificate have finished five modules that are designed to integrate AI into work. Utilizing skills to write effective prompts, determine if an AI tool is right for a given task, and use AI responsibly.

"I had the immense pleasure of being Crystal's manager and her drive, honesty, and professionalism pushed everyone around her to do better and leveled up our teams. She has an incredible capacity to envision and implement process improvements through her thorough documentation, planning, alignment, and execution abilities. A strong communicator and incredible advocate for herself and others, I could lean on Crystal to drive projects forward at all levels of the organization."

Renata Ponte

Sr Manager,
Program Management

testimonials.

"She kept everything on track and ensured that the work met or exceeded our expectations. She anticipated issues before they became problems and was always prepared with a path forward.

Beyond her skills and professionalism, Crystal brought an amazing energy to every interaction. Her positive attitude and cheerful personality made working with her a true joy. She lifted the mood of every meeting and built a sense of partnership that made the project feel effortless.."

Jordon Shaw

CTO

"Fire, passion, boldness, ability to get things done and on track. Crystal is someone who defines the position of project management. I have never experienced someone who is as buttoned up and as knowledgable as Crystal. She steered our team and managed expectations and timelines to make sure we never, and I mean never, missed a deadline. She has the assertiveness that is required of someone in her role. She has the people skills to connect beyond driving deadlines."